Resources

Alongside our blog, where we share articles on civility, leadership, communication, and workplace culture, we’ve also gathered a collection of handpicked resources we value and recommend for those looking to deepen their understanding and practice of civility at work.

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A person in professional attire taking notes on a clipboard during a therapy or counseling session with a client, who is seated at a small round table with a cup and saucer.

The Civility Journal

Featured
“Abuse Will Not Be Tolerated”: What This Sign in My Local A&E Made Me Think About Civility
“Abuse Will Not Be Tolerated”: What This Sign in My Local A&E Made Me Think About Civility
Breaking the Silence: Why the UK’s NDA Ban Matters for Workplace Civility
Breaking the Silence: Why the UK’s NDA Ban Matters for Workplace Civility

Across UK workplaces, the phrase “just keep this between us” has long served as a barrier to truth, fairness and accountability. The upcoming reforms to confidentiality clauses—specifically the ban on certain Non‑Disclosure Agreements (NDAs)—signal more than a legal update. They mark a cultural turning point in how we think about respect, power and civility in the workplace.

The Real Cost of Incivility: How Everyday Behaviour Impacts Performance
The Real Cost of Incivility: How Everyday Behaviour Impacts Performance

Discover how subtle everyday behaviours can quietly erode trust, teamwork, and performance. Explore the hidden cost of incivility in the workplace, and why fostering respect is one of the smartest strategies for organisational success.

Three copies of a booklet titled "The Civility Gap Checklist" with a group photo of diverse people around a table on the cover.

Free Resource: The Civility Health Check™

Discover where your culture stands, and how to close the gap.

Unclear communication, low trust, and quiet disengagement often reveal a hidden Civility Gap™, the space between what your organisation says it values and how people actually behave.

The Civility Health Check™ is a free 5-minute self-assessment designed to help individuals and organisations uncover their current civility stage and identify the next steps to strengthen communication, trust, and collaboration.

Inside you’ll get:

✔ A quick self-assessment based on The Civility Gap Model™

✔ Your current Civility Stage, from Unaware to Integrated

✔ Tailored next steps to strengthen respectful communication and accountability

✔ A downloadable roadmap with leadership and culture insights