Cookie Policy
Effective Date: 31/10/2025
This Cookie Policy explains how The Civility Gap (“we”, “our”, or “us”) uses cookies
and similar technologies on our website.
It should be read alongside our Privacy Policy which explains how we handle your
personal data.
By continuing to use our website, you agree to our use of cookies as described
below.
What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or phone when
you visit a website.
They help the site work properly and provide useful information to website owners —
like which pages are most popular or how visitors navigate the site.
Cookies can be:
Session cookies – temporary, deleted when you close your browser.
Persistent cookies – stay on your device for a set period or until you delete
them.
First-party cookies – set by us.
Third-party cookies – set by someone else (for example, Google Analytics).
Why We Use Cookies
We use cookies to:
Make our website function correctly
Improve your experience (e.g. remembering preferences)
Analyse traffic to improve our content and services
Help keep our website secure
Manage and measure the effectiveness of our communications
We never use cookies to collect sensitive information or to sell your data.
Types of Cookies We Use
| Category | Purpose | Examples | |
|---|---|---|---|
| Strictly Necessary Cookies | Essential for website operation. Cannot be turned off. | Session ID, security/authentication cookies | |
| Performance Cookies Help us understand how | Help us understand how people use the site so we can improve it. | Google Analytics cookies | |
| Functional Cookies | Remember your choices and preferences. | Language settings, consent banner memory | |
| Targeting or Advertising Cookies (optional) | Used only if we run marketing campaigns or social media ads. | Facebook Pixel, LinkedIn Insight Tag |
Note: Some third-party cookies (e.g. embedded video players, social media buttons)
may collect data under their own privacy policies.
Managing Your Cookie Preferences
When you first visit our website, you’ll see a cookie banner asking for your consent.
You can:
Accept all cookies
Reject non-essential cookies
Customise your preferences
You can also change your cookie settings at any time through your browser.
Browser Settings
Each browser allows you to control cookies differently.
You can usually find the settings under Privacy or Security sections.
Useful links:
Google Chrome
Microsoft Edge
Third-Party Services We Use
We may use trusted third-party services that set their own cookies, including:
Google Analytics – for anonymous website usage statistics.
YouTube or Vimeo – for embedded video playback.
LinkedIn / Facebook / Instagram – for social media sharing and insights.
These providers have their own privacy and cookie policies — please review them
for more information.
How to Withdraw Consent
You can withdraw consent for non-essential cookies at any time by:
Clicking “Manage Cookies” on our website footer, or
Adjusting your browser settings to block or delete cookies.
Deleting cookies may affect how well some parts of our website function.
Changes to This Policy
We may update this Cookie Policy to reflect changes in technology or legal
requirements.
The most recent version will always be available on this page with the date updated
at the top.
Contact Us
If you have any questions about our use of cookies, please contact:
Data Protection Lead – The Civility Gap – Lauri Smith
Email: lauri@thecivilitygap.com
Address: 199 Spital Lane, Chesterfield, S41 0HP
Summary
We use cookies responsibly, to improve your experience, protect your data, and
ensure our website runs smoothly.
You’re always in control of your cookie settings.